Privacy Policy
Your data, only for your order
Who handles your data
Novalro, the store operator, reachable through the channel listed on our contact page.
What we collect
- Name, shipping address, email and phone number entered at checkout.
- Order and shipment details.
- Basic technical data needed for the site and cart to work.
We never see or store your card details — payments are processed directly by Shopify's payment platform.
How we use it
Only to process and deliver your order, answer your questions, handle returns and claims, and meet our accounting and tax obligations.
Who we share it with
- Shopify, as our store and payment platform.
- Our fulfillment partner and the carrier delivering your order.
We do not sell your personal information.
How long we keep it
As long as needed for your order and afterwards as required by tax and accounting rules.
Your rights
You can ask us to access, correct or delete your data, or to stop contacting you, by messaging us. US residents may also request that we do not sell or share their personal information — we don't.
Cookies
This site only uses the storage required to remember your cart. Shopify's checkout may use its own technical cookies.
Children
This store is not intended for children under 13 and we do not knowingly collect their data.
Questions? Message us on WhatsApp at +34 683 45 65 37.