Back to store

FAQ

Questions, answered

How long does delivery take?

Orders are processed in 1–2 business days and delivered in 7–15 business days. Shipping is free anywhere in the US and every order is tracked.

How big is it?

Unfolded it measures 75 x 24 x 2 in (190 x 60 x 5 cm). Packed it's 10 x 4 in (26 x 10 cm) — about the size of a water bottle.

How much does it weigh?

1.4 lb (650 g), including the stuff sack.

Do I need a pump?

No. You inflate it by mouth through the valve in under a minute, and the deflate valve empties it in seconds.

Is the pillow separate?

The pillow is built into the pad, so there is nothing extra to pack or lose.

Can two pads be joined?

Yes. The side buttons let you connect two pads into a double sleeping surface.

What is it made of?

40D nylon with a TPU coating: light, tear resistant and easy to wipe clean.

How do I clean and store it?

Wipe it with a damp cloth and mild soap, let it dry fully, then store it loosely rolled in its sack. Avoid sharp rocks and open flames.

Which colors are available?

Blue, Navy, Army Green, Dark Grey and Khaki — all at the same price.

Can I return it?

Yes, within 30 days of delivery. Damaged or defective items are replaced or refunded at no cost to you.

Is checkout secure?

Payment is handled by Shopify's secure checkout. We never see or store your card details.

Questions? Message us on WhatsApp at +34 683 45 65 37.